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Last Updated: 11/6/25

Off the Trace Crafts & Designs, LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from offthetracedesigns.com. 

1. Information We Collect

We collect information to process your orders and provide better services.

a. Information You Provide to Us

When you interact with our Site, we may collect:

• Name

• Email address

• Billing and shipping addresses

• Phone number

• Payment information (processed securely via third-party payment processors)

• Account login details (if you create an account)

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Referring website

• Pages visited, time spent, and other analytics data

c. Cookies and Tracking

We use cookies and similar technologies to:

• Enable shopping cart and checkout functions

• Remember your preferences

• Analyze traffic and usage patterns

• Deliver personalized content and advertising

You can disable cookies in your browser settings, but some features may not function properly.

2. How We Use Your Information

We may use the information we collect to:

• Process, fulfill, and track your orders

• Communicate with you about your purchases or inquiries

• Send marketing communications (only if you opt in)

• Improve our products, services, and website

• Prevent fraud or misuse of our Site

• Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information. We may share it with trusted third parties that help us operate our business, such as:

• Payment processors (for secure payment handling)

• Shipping carriers (to deliver your orders)

• Email service providers (to send order confirmations and updates)

• Analytics tools (to understand how our Site is used)

We may also share information if required by law, legal process, or government request.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Your Privacy Rights (U.S.)

Depending on your state of residence, you may have certain rights regarding your personal information, such as:

• The right to access, correct, or delete your information

• The right to know what personal information we collect and how we use it

• The right to opt out of the sale or sharing of personal data (we do not sell data)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at offthetrace@gmail.com.

7. Email Marketing and Communications

You may receive emails from us about your orders or promotions (if you’ve subscribed). You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Children’s Privacy

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

9. Third-Party Websites

Our Site may contain links to other websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Your continued use of the Site after changes means you accept the updated terms.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Off the Trace Crafts & Designs, LLC
Email: offthetrace@gmail.com